Data protection declaration

I. NAME AND ADDRESS OF THE PARTY RESPONSIBLE

In accordance with the General Data Protection Regulation and other national data protection laws of the Member States and other data protection guidelines, the party responsible is:

ajando GmbH
Chemnitzer Straße 9
68309 Mannheim
Deutschland

Telephone: +49 (0) 621-91109900
Fax: +49 (0) 621-91109999
Email: contact@ajando.com
Website: www.ajando

II. NAME AND ADDRESS OF THE DATA PROTECTION OFFICER

The data protection officer of the party responsible is:

Reinhard Kraus
Chemnitzer Straße 9
68309 Mannheim
Germany

E-Mail: reinhard.kraus@ajando.com

III. GENERAL INFORMATION ABOUT DATA PROCESSING

The security of your personal data is an important concern for us. We therefore conduct our Internet activities in accordance with the laws on data protection and data security. ajando GmbH takes precautions to ensure the security of your personal data. Your data will be conscientiously protected against loss, destruction, falsification, manipulation, and unauthorized access or disclosure. The following will explain what information we collect and how we handle it.

1. Scope of processing of personal data

We only collect and use the personal data of our users insofar as this is necessary to provide a functional website and our content and services. The regular collection and use of the personal data of our users takes place only with the consent of the user. An exception applies in those cases in which it is not possible to obtain prior consent for practical reasons and the processing of the data is permitted by law.

2. Legal basis for the processing of personal data

Insofar as we obtain consent for the processing of personal data from the person affected, Art. 6 para. 1 (a) EU General Data Protection Regulation (GDPR) serves as the legal basis for the processing of personal data.

In the processing of personal data required to fulfill a contract for which the contractual party is the person affected, Art. 6 para. 1 (b) GDPR serves as the legal basis. This also applies to data processing that is necessary to carry out precontractual measures.

Insofar as the processing of personal data is required to fulfill a legal obligation to which our company is subject, Art. 6 para. 1 (c) GDPR serves as the legal basis.

In the event that the vital interests of the person affected or of another natural person require the processing of personal data, Article 6 para. 1 (d) GDPR serves as the legal basis.

If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights, and freedoms of the person affected do not outweigh the first-mentioned interest, Art. 6 para. 1 (f) GDPR serves as the legal basis for processing.

3. Deletion of data and storage duration

The personal data of the person affected will be deleted or blocked as soon as the purpose of storage ceases to apply. Furthermore, data may be stored if this has been provided for by the European or national legislature in EU regulations, laws, or other provisions to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.

IV. PROVISION OF WEBSITE AND CREATION OF LOG FILES

1. Description and scope of data processing

Every time you visit our website, our system automatically collects data and information from the computer system of the accessing computer. The data is also stored in the log files of our system. The following information is recorded without the user’s intervention and stored until it is automatically deleted:

  1. Browser type and version used
  2. User’s operating system
  3. Internet service provider of the user
  4. IP address of the user
  5. Date and time of access
  6. Websites from which the user’s system reaches our website
  7. Websites accessed by the user’s system through our website
  8. Name and URL of the retrieved file.

2. Purpose of data processing

The data listed will be processed by us for the following purposes:

We reserve the right to statistically evaluate anonymous data records.

3. Legal basis for data processing

The legal basis for data processing is Art. 6 para. 1 sentence 1 (f) GDPR. Our legitimate interest follows from the purposes listed above for data collection. Under no circumstances do we use the data collected for the purpose of drawing conclusions about you personally. We also use cookies and analysis services when you visit our website. More detailed explanations are given in sections V and VII of this data protection declaration.

4. Duration of storage

If the data is stored in log files, this is the case after seven days at the latest. Further storage is possible. In this case, the IP addresses of the users are deleted or alienated so that an association with the accessing client is no longer possible.

5. Possibility of objection and removal

The collection of the data for the provision of the website and the storage of data in log files is essential for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

V. USE OF COOKIES

1. Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored on the Internet browser or by the Internet browser on the user’s computer system. If a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables a clear identification of the browser when the website is called up again. Cookies do no damage to the user’s end device and do not contain viruses, Trojans, or other malware.

Most browsers automatically accept cookies, but the browser can be configured so that no cookies are stored on the user’s computer or a message always appears before a new cookie is created. However, the complete deactivation of cookies can lead to the circumstance that not all functions of our website can be used.

We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after a page change.

The following data is stored and transmitted in the cookies

  1. Language settings
  2. User IDs

We also use cookies on our website that enable an analysis of the user’s surfing behavior.

In this way, the following data can be transmitted:

  1. Entered search terms
  2. Frequency of page views
  3. Use of website functions
  4. Sending forms

This means that information is stored in the cookie that results in connection with the terminal device being used. However, this does not mean that we gain direct knowledge of the user’s identity.

Technical precautions are taken to make sure the user data collected in this way is anonymous. Therefore, it is no longer possible to connect the data back to the accessing user. The data will not be stored together with other personal data of the users.

When accessing our website, an information banner informs users about the use of cookies for analytical purposes and they are asked to give their consent for the processing of personal data used in this context. In this context, a reference is also made to this data protection declaration and to how the browser settings can be changed so that the cookies will not be stored.

ajando GmbH also uses the email marketing system provided by CleverReach GmbH; Co. KG, 26125 Oldenburg in order to inform potential customers individually and to continuously improve its own offerings. CleverReach uses first-party cookies that can be removed at any time by deleting your browser cookies.

2. Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change. We need cookies for the following applications:

  1. Accepting language settings
  2. Remembering search terms

The user data collected by technically necessary cookies are used to create user profiles.

The analysis cookies are used to improve the quality of our website and its content. The analysis cookies give us information about how the website is used, and we can use this to continually optimize our offerings.

  1. Access to content after registration, for example, downloads
  2. Prefilled forms
  3. Direct access after initial registration

For these purposes, our legitimate interest also lies in the processing of personal data in accordance with Art. 6 para. 1 (f) GDPR.

3. Legal basis for data processing

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 (f) GDPR. The legal basis for the processing of personal data using cookies for analytical purposes if the user has given his or her consent in this regard is Art. 6 para. 1 (a) GDPR.

4. Duration of storage, possibility of objection and removal

Cookies are stored on the user’s computer and transmitted from here to our site. As a user, you therefore have full control over the use of cookies. By changing the settings on your Internet browser, you can disable or restrict the transmission of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may no longer be possible to fully use all functions of the website.

VI. Newsletter

1. Description and scope of data processing

The newsletter is sent out on the basis of the user’s registration on the website. You can subscribe to a free newsletter on our website. When registering for the newsletter, the data from the input mask is transmitted to us. The following data is collected during registration:

  1. Last name, first name
  2. Email adresse
  3. Telephone number

In the course of the registration process, your consent is obtained for the processing of the data and reference is made to this data protection declaration.

In the context of data processing for the dispatch of newsletters, no data is passed on to third parties. The data is used exclusively for sending the newsletter.

2. Purpose of data processing

The user’s email address is collected in order to send them the newsletter. The collection of other personal data as part of the registration process serves to prevent misuse of the services or the email address used.

3. Legal basis for data processing

The newsletter is sent out on the basis of the user’s registration on the website. The legal basis for the processing of data using cookies after registration for the newsletter by the user is Art. 6 para. 1 (a) GDPR.

4. Duration of storage

The data is deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. The user’s email address will therefore be stored for as long as the subscription to the newsletter is active. The other personal data collected during the registration process is generally deleted after a period of seven days.

5. Possibility of objection and removal

The subscription to the newsletter can be canceled by the user affected at any time. There is a link for this purpose in every newsletter. Alternatively, you are welcome to at any time send a request per email to unsubscribe to contact@ajando.com. This is also a way to revoke your consent to the storage of personal data collected during the registration process.

VII. CONTACT FORM

1. Description and scope of data processing

If you have any questions, you may contact us using the form provided on the website. It is necessary to provide a valid email address so that we know who sent the request and we can respond to it. Further information can be provided voluntarily.

2. Purpose of data processing

Your data will be processed to process your contact.

3. Legal basis for data processing

The data processing for the purpose of contacting us is in accordance with Art. 6 para. 1 sentence 1 (a) GDPR and is on the basis of your voluntary consent.

4. Duration of storage

The personal data collected by us for the use of the contact form will be automatically deleted after your request has been processed.

VIII. FOWARDING PERSONAL DATA TO THIRD PARTIES

1. Transferring data to service providers

When contracts are concluded via the website, personal data is transferred to customers in accordance with the contract.

2. Use of social media plug-ins / third-party cookies

a) Scope of processing personal data

ajando GmbH uses a number of services provided by social networks. A direct connection is established between you and the respective service in the United States so that this service receives your IP address and information about the page you are currently visiting. Given the direct connection, ajando GmbH has no influence on the data collected and can only inform you to the best of its knowledge. Responsibility for compliance with data protection regulations must be guaranteed by the respective provider. ajando GmbH does not transfer any further data to these networks.

b) Purpose of data processing

Ajando GmbH makes the services of the above companies available on its website to enable potential customers, customers, and visitors to our website to

The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of the GDPR.

c) Legal basis for the processing of personal data

The legal basis for the processing of personal data using social media plug-ins is Art. 6 para. 1 (f) GDPR.

d) Duration of storage

ajando GmbH will not store any data passed on to the companies listed under a). Information regarding the duration of the storage, deletion of an account, and the associated data and information can be found in the corresponding data protection declarations of the companies listed under a).

e) Possibility of objection and removal

Information regarding possibilities of objection and removal can be found in the corresponding data protection declarations of the companies listed under a).

3. Website analysis services

a) Scope of processing personal data

b) Purpose of data processing

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide the website operator with other services relating to website and Internet use. Ultimately, we want to ensure that our website is designed to meet your needs and is continually optimized. Furthermore, data processing takes place in order to statistically record the use of our website and optimize our offerings for you. These interests are to be regarded as legitimate interests within the meaning of the aforementioned provision.

The Google Analytics tracking code implemented on this website supports display advertising. Google Analytics for display advertising uses the remarketing function on this website. The ads are displayed on web pages by third parties, including Google. Third-party providers (including Paessler and PRTG), including Google, use cookies. The combined use of first-party cookies (e.g., Google Analytics cookies) and third-party cookies (e.g., DoubleClick cookies) allows us to display, optimize and place ads based on your previous visits to this website.

The following Google AdWords functions are used on this website:> are used on this website:

We use these Google Adwords functions to redirect visitors on this website to third-party websites or address Internet users with specific interest profiles based on their Internet usage. We do not collect any personal information with our cookies, remarketing lists, or other anonymous IDs.

c) Legal basis for the processing of personal data

The legal basis for the processing of personal data using Google Analytics is Art. 6 para. 1 (f) GDPR.

d) Duration of storage

The data is deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. The other personal data collected during the registration process is deleted after a period of seven days.

e) Possibility of objection and removal

You can prevent the storage of cookies by selecting the appropriate settings on your browser software; however, please note that if you do this you may not be able to use all of the functions of this website. You can also prevent Google from collecting and processing the data related to your use of the website (including your IP address) that is generated by the cookie by downloading and installing the browser plug-in or add-on available under the following link. The current link is http://tools.google.com/dlpage/gaoptout?hl=de. You can use the Anzeigenvorgaben-Manager to disable Google Analytics for display advertising and customize ads on the Google Display network.

As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on this link. An opt-out cookie is set to prevent future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again. For more information about data protection in connection with Google Analytics, please visit the Google Analytics Help Center. (https://support.google.com/analytics/answer/6004245?hl=de).

IX. RIGHTS OF THE PERSON AFFECTED

If your personal data is processed, you are the person affected in the sense of GDPR and you have the following rights in regard to the person responsible:

1. Right to information

In accordance with Art. 15 GDPR, you can request information about your personal data that we process. In particular, you may request information about the following:

  1. The purposes for which the personal data is processed;
  2. the categories of personal data being processed;
  3. the recipients or categories of recipients to whom your personal data has been or will be disclosed;
  4. the planned duration of storing your personal data, or if specific information on this is not possible, the criteria for determining the storage period;
  5. the existence of a right to have your personal data corrected or deleted, a right to have processing restricted by the person responsible, or a right to object to such processing;
  6. the existence of a right of appeal to a supervisory authority;
  7. any available information concerning the origin of the data if the personal data is not collected from the person affected;
  8. the existence of automated decision-making, including profiling in accordance with Art. 22 para. 1 and 4 GDPR and — at least in these cases — meaningful information on the logic involved and the scope and intended effects of such processing for the person affected. You have the right to request information as to whether your personal data is transferred to a third country or an international organization. In this context, you may request to be informed of the appropriate guarantees in connection with the transfer of your data pursuant to Art. 46 GDPR.

2. Right to correction

If your personal data is incorrect or incomplete, pursuant to Art. 16 GDPR you have the right to have your data that is stored by us corrected and/or completed without delay.

3. Right to limitation of processing

In accordance with Art. 18 GDPR, you may request that the processing of your personal data be restricted under the following conditions:

  1. if you dispute the accuracy of your personal data and provide sufficient time for the person in charge to verify the accuracy of the personal data;
  2. if the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;
  3. if the person responsible no longer needs the personal data for the processing purposes, but you need it to assert, exercise, or defend legal claims or
  4. if you have lodged an objection to the processing pursuant to Art. 21 para. 1 GDPR and it is not yet clear whether the legitimate reasons of the person responsible outweigh your reasons. If the processing of your personal data has been restricted, this data may only be processed — apart from its storage — with your consent or to assert, exercise, or defend legal claims or to protect the rights of another natural or legal person or for reasons of an important public interest of the Union or a Member State. If the processing restriction has been restricted in accordance with the above conditions, you will be informed by the person responsible before the restriction is lifted.

4. Right to deletion

a) Mandatory deletion

Pursuant to Art. 17 GDPR, you may request that your personal data be deleted without delay, and the person responsible is then obliged to delete this data immediately, provided that one of the following reasons applies:

  1. Your personal data is no longer necessary for the purposes for which they were collected or otherwise processed.
  2. You revoke your consent on which the processing was based pursuant to Art. 6 para. 1 (a) or Art. 9 para. 2 (a) GDPR, and there is no other legal basis for the processing of the data.
  3. You file an objection to the processing pursuant to Art. 21 para. 1 GDPR, and there are no overriding legitimate grounds for processing the data, or you file an objection to the processing pursuant to Art. 21 para. 2 GDPR.
  4. Your personal data has been processed unlawfully.
  5. The deletion of your personal data is necessary to fulfill a legal obligation under Union law or the law of the Member States to which the person responsible is subject.
  6. Your personal data has been collected in relation to information society services pursuant to Art. 8 para. 1 GDPR.

b) Information to third parties

If the person in charge has made your personal data public and is obliged to delete it pursuant to Art. 17 para. 1 GDPR, he or she shall take appropriate measures, including technical measures — taking into account the available technology and implementation costs — to inform the person in charge of processing data that you as the person affected have requested that all links to and copies or replications of this personal data be deleted.

c) Exceptions

The right to deletion does not exist insofar as the processing is necessary

  1. to exercise freedom of expression and information;
  2. to perform a legal obligation required for processing the data under the law of the Union or of the Member States to which the person in charge is subject or to perform a task in the public interest or to exercise official authority that is conferred to the person in charge;
  3. for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 (h) and (i) and Art. 9 para. 3 GDPR;
  4. for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 GDPR, insofar as the law referred to under a) is likely to render impossible or seriously impair the attainment of the objectives of such processing; or
  5. to assert, exercise, or defend legal claims.

5. Right to information

If you have exercised your right to have the person in charge correct, delete, or limit the processing of your data, he or she is obliged to inform all recipients to whom your personal data has been disclosed of this correction or deletion of the data or restriction of data processing, unless this proves impossible or involves a disproportionate amount of effort.

You have the right to have the person responsible inform you of such recipients.

6. Right to transfer data

In accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, current, and machine-readable format. In addition, you have the right to transfer this data to another person in charge without obstruction by the person in charge to whom the personal data was provided, provided that

  1. the data processing is based on consent pursuant to Art. 6 para. 1 (a) GDPR or Art. 9 para. 2 (a) GDPR or on a contract pursuant to Art. 6 para. 1 (b) GDPR and
  2. processing is carried out using automated methods. In exercising this right, you also have the right to request that your personal data be transferred directly from one person in charge to another person in charge, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this. The right to transferability shall not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority conferred to the person in charge.

7. Right to object

Pursuant to Art. 21 GDPR, you have the right to object at any time for reasons arising from your particular situation to the processing of your personal data based on Art. 6 para. 1 (e) or (f) GDPR; this also applies to profiling based on these provisions.

The person in charge no longer processes your personal data, unless he or she can prove compelling reasons for processing the data that outweigh your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims.

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct marketing.

If you object to the processing of your data for direct marketing purposes, your personal data will no longer be processed for these purposes.

You have the possibility to exercise your right of objection in connection with information society services — notwithstanding Directive 2002/58/EC — by means of automated procedures that use technical specifications.

If you would like to make use of your right to revoke or object, simply send an email to contact@ajando.com.

8. Right to revoke the data protection declaration of consent

Pursuant to Art. 7 para. 3 GDPR, you have the right to at any time revoke your data protection declaration of consent. The revocation of consent shall not affect the legality of the processing of your personal data carried out on the basis of the consent until revocation. For the future, however, we may no longer continue the processing of data based on this consent.

9. Automated decision in individual cases including profiling

You have the right not to be subject to a decision based exclusively on automated processing — including profiling — that has legal effect against you or significantly impairs you in a similar manner. This does not apply if the decision

  1. is necessary to conclude or fulfill a contract between you and the person responsible,
  2. is admissible by law of the Union or of the Member States to which the person responsible is subject and that law contains appropriate measures to safeguard your rights, freedoms, and legitimate interests or
  3. with your express consent.

However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 (a) or (g) applies and appropriate measures have been taken to protect your rights and freedoms as well as your legitimate interests

In the cases referred to in (1) and (3), the person responsible shall take reasonable measures to safeguard your rights, freedoms, and legitimate interests, including at least the right to obtain the intervention of a person on the part of the person responsible, to state his or her own position, and to challenge the decision.

10. Right to appeal to a supervisory authority

Regardless of any other administrative or judicial remedy, Article 77 GDPR gives you the right to appeal to a supervisory authority, in particular, in the Member State where you reside and work or the place of the presumed infringement, if you believe that the processing of your personal data violates the GDPR.

The supervisory authority to which the appeal has been lodged shall inform the appellant of the status and results of the appeal, including the possibility of a judicial remedy pursuant to Article 78 GDPR.

X. DATA SECURITY

When you connect to our website, we use the most common SSL (Secure Socket Layer) method in connection with the highest level of encryption supported by your browser. This is usually a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. When a page on our website is transmitted in encrypted form, this is indicated by the closed display of the key or lock symbol in the lower status bar of your browser.

We also use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, and unauthorized access by third parties. Our security measures are continuously improved to be in line with technological developments.

XI. UPDATES AND CHANGES TO THIS DATA PROTECTION DECLARATION

This data protection declaration is currently valid and was last updated in May 2018.

Given the further development of our website and offerings or amended legal or official requirements, it may become necessary to update this data protection declaration. You can access and print out the current data protection declaration at any time on the website at https://www.ajando.com/en/data-protection/.